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Milo Legal

Privacy Policy

Last Updated: June 19, 2026

Welcome to Milo. We value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how ByteStudio ("we", "our", or "us") collects, uses, discloses, and safeguards your information when you use our mobile application (the "App" or "Milo").

By downloading, installing, or using Milo, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with any terms of this policy, please do not access or use the App.

1. Information We Collect

To provide our live video matchmaking and real-time communication services, we collect several categories of information from and about you:

A. Personal Information (Provided Voluntarily)

  • Name / Nickname: Used to represent your identity to other matches.
  • Gender: Used to customize your profile and fulfill matchmaking requests.
  • Gender Match Preference: Saved selection indicating who you prefer to match with.

B. Device and Technical Information (Collected Automatically)

  • Unique Device Identifiers: We collect and store a unique hardware/software-derived Device ID (such as UUID) to identify your device for matchmaking consistency, gem balance tracking, security flags, and ban enforcement.
  • Localization Data: We access your approximate localization settings (such as country code and device language) to localize matchmaking pools and display translation elements where applicable.

C. Video and Audio Data

  • Live Media Streams: During video matching, video and audio streams are transmitted directly between matches using WebRTC point-to-point tunnels. We do not transmit or save any audio or video recordings of your calls on our servers.

2. How We Use Your Information

We use the collected information for purposes including:

  • Service Provision: To authenticate your session, execute real-time matchmaking queue lookups, connect you with other active users, and route audio/video media streams.
  • Transactions & Billing: To securely manage your virtual currency (Gems) balance, track store interaction logs, and sync credentials with payment handlers (such as RevenueCat).
  • Safety & Compliance: To prevent abuse, enforce community guidelines, run device lookup checks, and apply hardware bans for prohibited or offensive behavior.
  • Advertising: To display contextual or personalized advertisements through advertising providers (such as Google AdMob).

3. Third-Party Services We Use

To support the App's core services, we integrate third-party SDKs and service providers. These third parties may collect, process, or store data according to their own privacy guidelines:

  • Supabase: Provides our database infrastructure, user records management, and secure server-side logic endpoints. Supabase Privacy Policy.
  • RevenueCat: Manages inside-app transactions, subscription tracking, and gem allocation logs. RevenueCat Privacy Policy.
  • Google AdMob: Serves banner, interstitial, and rewarded ads. AdMob collects device identifiers (e.g., Google AAID or Apple IDFA) to serve relevant advertisements. Google Privacy Policy.

4. Data Retention

We retain your profile data, transaction history, and ban records as long as your account exists or is active on our databases. Media feeds and voice streams are ephemeral and are cleared instantly once the matched video session terminates. If you choose to delete your account or request data removal, we will remove your active profile data, keeping only necessary hardware markers for active bans.

5. Your Rights (GDPR & CCPA Compliance)

Depending on your jurisdiction (such as the EU/UK or California), you may have the following data rights:

  • Right to Access/Know: You can request a summary of the personal details we hold about you.
  • Right to Correction: You can update your name and gender in the profile settings at any time (subject to cooling periods or gem balances).
  • Right to Erasure/Deletion: You can request complete deletion of your profile data. You can perform this in-app or by contacting us via email.
  • Right to Opt-Out (CCPA): We do not sell your personal information. However, you can control personalized advertising settings directly through your device's operating system tools (e.g., "Limit Ad Tracking" on iOS or "Opt out of Ads Personalization" on Android).

6. Children's Privacy

Milo is strictly designed and intended for users who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor under 18 has registered or provided personal information, we will immediately delete their data from our database and restrict their hardware identifier from accessing the App.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. We will notify you of any updates by revising the "Last Updated" date at the top of this page. Your continued use of the App after the publication of changes signifies your acceptance of the updated terms.

8. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

ByteStudio Privacy Team Email: riya.bytestudio@gmail.com

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